Features How It Works Micronutrients FAQ Support Manage Subscription Download on the App Store
Support

Restore your purchase.

Switched devices, reinstalled the app, or just don’t see your subscription? Here’s how to reconnect it.

Restore inside the app

  1. Open Ascend and go to your account or settings screen.
  2. Look for a Restore Purchases option.
  3. Make sure you’re signed in with the same Apple ID originally used to subscribe.
  4. Tap Restore Purchases and allow a moment for Apple to confirm your entitlement.

Restoring reconnects an existing subscription to your Apple ID — it does not create a new charge and it does not extend or change your billing cycle.

Still not working?

Confirm you’re signed into the App Store with the Apple ID that made the original purchase, then try again. If the issue continues, contact Ascend support.